Shipping Policy

At S1H, we are committed to delivering your kitchen appliances safely and on time. Please read our shipping policy carefully to understand how your orders are handled

1. Shipping Areas

We currently ship to all 50 states of the United States, including New York City.
At this time, we do not offer international shipping.

2. Processing Time

Order Processing: All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving payment confirmation.
Backordered Items: If an item is on backorder, we will notify you immediately and provide an estimated shipping date.

3. Shipping Methods & Delivery Times

We use reliable carriers such as UPS, FedEx, and USPS. Delivery times may vary depending on your location and the shipping method selected:

Shipping Method	Estimated Delivery Time
Standard Shipping	3–5 business days
Expedited Shipping	2–3 business days
Overnight Shipping	1 business day

Delivery times are estimated and start from the date your order is shipped.

4. Shipping Costs

Shipping costs are calculated at checkout based on order weight, dimensions,
delivery location, and selected shipping method.

Standard shipping starts at $5.99.
Free shipping is available on orders over $49 within the United States.
Expedited and overnight shipping rates are shown at checkout.

5. Order Tracking

Once your order ships, you will receive:

A confirmation email
A tracking number to monitor your shipment online

You can track your package via the carrier’s website.

6. Shipping Restrictions

We cannot ship to PO Boxes for large or heavy kitchen appliances.
Certain products may have state-specific restrictions. You will be notified if your order cannot be shipped.

7. Damaged or Lost Items

If your order arrives damaged, please contact our support team within 72 hours
of delivery with photos of the damage.

8. Contact Us

For any shipping-related questions or special delivery requests, contact us at:

Email: sales@s1h.store
Address: New York, NY, United States