Warranty

Last Updated: [Feb-2026]

Welcome to S1H. As both the manufacturer and seller of products sold on https://s1h.store, we stand behind the quality of our products. This Warranty Policy explains the coverage and procedures for products purchased directly from S1H.

By placing an order on our website, you agree to the terms outlined below.

1. Warranty Coverage Overview

All products sold by S1H are covered by our manufacturer warranty, and, where applicable, may also include a limited store warranty.

Warranty coverage depends on the product type but generally includes protection against manufacturing defects and functional malfunctions.

2. Manufacturer Warranty

As the manufacturer, S1H provides a warranty directly to our customers for products purchased from our website.

  • The warranty period varies by product. Unless otherwise stated, our standard warranty is 7 days from the date of delivery for manufacturing defects.

  • Claims under this warranty are handled directly by S1H. There is no need to contact any third-party manufacturer.

3. What the Warranty Covers

Our warranty applies to:

  • Manufacturing defects

  • Product malfunction under normal use

  • Items received damaged or defective (reported within the warranty period)

Eligible products include, but are not limited to:

  • Hand-operated kitchen appliances

  • Mobile phone chargers

  • Protective and carrying cases for electronic devices

  • Display screen protectors

  • Plastic household storage containers

4. What the Warranty Does NOT Cover

The warranty does not cover:

  • Normal wear and tear

  • Accidental or physical damage caused by misuse, abuse, or negligence

  • Water or liquid damage

  • Improper installation or handling

  • Unauthorized modifications or repairs

  • Damage caused by power surges or incompatible devices

  • Cosmetic damage that does not affect functionality

5. How to Make a Warranty Claim

To request a warranty claim:

  1. Email us at sales@s1h.store

  2. Include your order number

  3. Provide a clear description of the issue

  4. Attach photos or videos showing the defect

All claims are reviewed and approved by S1H. Approved claims may result in:

  • Replacement

  • Repair

  • Refund

The resolution is at the sole discretion of S1H.

6. Shipping Costs for Warranty Claims

  • Customers may be responsible for shipping costs related to warranty claims unless otherwise stated.

  • If a replacement is approved, S1H will determine how shipping costs are handled.

7. Limitation of Liability

  • To the fullest extent permitted by law:

    • S1H is not liable for incidental or consequential damages

    • Liability is limited to the purchase price of the product

    Some states do not allow limitations on implied warranties or incidental damages, so these limitations may not apply to you.

8. Your Legal Rights

This warranty gives you specific legal rights, and you may also have other rights which vary by state within the United States.

9. Governing Law

This Warranty Policy is governed by the laws of the State of New York, United States, without regard to conflict of law principles.

10. Contact Information

For warranty-related questions or claims, contact us at: